Terms and conditions
Welcome to Tinycamper.eu (hereinafter referred to as Website) website. Please read the following purchase terms and conditions (hereinafter referred to as PT&C) carefully before using this website. By using the Website You agree with the provisions established in PT&C. The PT&C covers the relationship between Website owner, i.e. MB Tinycamper,, legal code 305427429, address Medeinos 29-63, LT-06315, Vilnius, Republic of Lithuania, email info@tinycamper.eu (hereinafter – Company) and the Website user (hereinafter referred to as Client and / or You), in particular matters in regards purchase of Company’s manufactured products offered on the Website (hereinafter referred to as Products), such Products’ shipping and returns and Your data protection policies.
GENERAL PROVISIONS
PURCHASE OF THE PRODUCTS
You are entitled to place an order on the Products offered in the Website and purchase the Products offered in the Website. For every purchase of the Product offered in this Website, these PT&C applies. In case You do not accept the PT&C, then the Company has a right to refuse to sell the Product/s.
While making an order and purchasing the Products, You do understand that depending on the Yours residence address custom duties may apply.
YOUR ACCOUNT
If You use this site, You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and You agree to accept responsibility for all activities that occur under your account or password. Company reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at sole discretion. Company may terminate your access or suspend your right to access to all or part of the Website, without notice, for any conduct that Company believes is in violation of any applicable law or is harmful to the interests of another user, associates, or Company.
ORDERS
Once You have placed an order online, You will be sent a confirmation email informing that your order is being processed. If there are any problems with the order Company will inform You as soon as possible.
Company reserves the right to refuse an order for any reason. In such circumstances the You shall be informed and a refund (if pre-paid) will be issued accordingly.
PAYMENTS
Payment can be made by any of the following methods:
- Visa
- Mastercard
- Paysera
You confirm that the credit or debit card being used is his or is being used lawfully. Please note that all credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorize payment, the Company will not be liable for any delay or non-delivery of merchandise. Company retains the legal ownership of all merchandise until full payment has been made by You and received by Company and legal ownership of the merchandise will immediately transfer back to the Company if the Company refunds any payment for the merchandise to You. Risk in the merchandise transfers to You upon delivery.
You are responsible for the provision of exact billing address, name and surname. Incorrect information may cause a delay in processing Your order.
For all our products Company applies a 30 days money-back guarantee.
SHIPPING
Shipping worldwide from Vilnius, Lithuania through our carrier partners. Orders are shipped within 14 working days after the last payments for the orders were received. Shipping price is calculated individually after the final testing stage of the product and offered as extra, the price depends on shipping address. Please contact info@tinycamper.eu for special shipping requests.
RETURNS
At Tinycamper.eu, our goal is to make Your online shopping experience as enjoyable as possible. If something should happen to the purchased Product down the road, send an email to info@tinycamper.eu and Company shall determine if such product is eligible for free repair.
Nevertheless under the following conditions returns and/or refunds are not applicable:
- In case You do not collect the Products in the address, that was provided by You irrespective of the reason the Products were not collected. In such case You are obligated to either cover the costs incurred by the Company for the shipping of the Order one more time or be reimbursed money paid deducted by the costs of shipping incurred by the Company;
- In case You collect the Products, yet intend to return the Product within 30 days after purchase. In case You return the Product within the established period, then You are entitled to a refund deducted by the shipping costs, which are incurred by the Company, given the Product returned is intact.